Refund Policy

Refund & Cancellation Policy โœจ๐Ÿ’…๐Ÿฝ

At Simply Polished by Jai, we value your time and appreciate your business! To ensure smooth scheduling and a quality experience for all clients, please review our refund and cancellation policies before booking.

Appointment Deposits & Cancellations

๐Ÿ’– All deposits are non-refundable and required to secure your appointment.
โœ”๏ธ If you need to cancel or reschedule, you must do so at least 48 hours in advance to transfer your deposit to a future appointment.
โœ”๏ธ Late cancellations (less than 48 hours before your appointment) will result in a forfeited deposit.
โœ”๏ธ No-shows will forfeit their deposit and will be required to pay a new deposit to book another appointment.

Late Arrivals & No-Shows

โณ There is a 10-minute grace period for appointments. If you arrive more than 10 minutes late, a late fee may apply or your appointment may be canceled at the service providerโ€™s discretion.
๐Ÿšซ If you do not show up for your appointment without notice, your deposit will be forfeited, and you may be required to pay in full before booking future services.

Mobile Services Policy

๐Ÿš— For mobile services, a non-refundable deposit is required.
โœ”๏ธ If you need to reschedule, please notify us 48 hours in advance to transfer your deposit.
โœ”๏ธ If the location is inaccessible or the client is unavailable at the scheduled time, the appointment may be canceled without a refund.

No Refund Policy on Services

๐Ÿ’…๐Ÿฝ Due to the nature of our work, we do not offer refunds on services provided.
โœ”๏ธ If you are unsatisfied with your service, please contact us within 24 hours so we can assess and discuss a possible resolution.

For any questions or concerns, please contact us at:
๐Ÿ“ง [Insert Contact Email]
๐Ÿ“ž [Insert Business Phone]

โœจ Thank you for choosing Simply Polished by Jai! We appreciate your support and look forward to pampering you. ๐Ÿ’•